Workshop Description

Organizations in today’s business world are facing increasingly difficult and changing conditions that threaten their profitability and existence.  Many factors have contributed to these challenging conditions including:

• Perpetual threats of natural disasters, human related disruptions, and technical failures;
• Threats of pandemic such as SARS and Avian Flu;
• Increasing dependence on technology;
• Rapid regional and global expansion;
• Competitive pressures and increasingly high customer expectations;
• Stricter regulations and increasing requirements for accountability
• Supply chain concerns such as “just-in-time” delivery; and
• Market penetration opportunities in developing countries.

The financial success of business depends upon its ability to be resilient so as to take the fullest advantage of its constantly changing business environment and surroundings, full of anticipated as well as unexpected events and risks, bringing opportunities to increase shareholder values and gain competitive advantage.

A business resilience program enables a business to protect itself from untoward events and capitalizes on opportunities.  A business resilience program has three main resilience objectives for dealing with anticipated and unexpected events:

• Protect critical operations, services, and resources to maintain business continuity
• Develop resilient business strategies that exploit opportunities to gain competitive advantage
• Overcome enterprise-wide risks and vulnerabilities to protect shareholder values

This workshop is designed to teach students business continuity, risk, and business resilience strategies, techniques, and methodologies to help build a resilient organization.  Students will learn the business resilience model and framework, and how to develop and implement a business continuity and resilience program to reduce enterprise risks, maintain business continuity, and improve the longevity of their organizations.
The objective of this workshop is to provide students with fundamental concepts, principles, and methods to help establish a business resilience program, and to teach students the three essential resilience objectives and the key components necessary to build an effective business continuity and resilience program.

Workshop Objectives

Upon completion of this workshop, students will be able to:

• Establish effective business resilience processes within their organization.
  
• Describe the business resilience model and framework.
  
• Assess, evaluate, and manage business continuity and resilience risks by developing and implementing an integrated enterprise risk management process and culture.
  
• Develop effective change response plans, and integrate business continuity and risk strategies to improve shareholder value
  
• Understand the role and responsibilities of the C-level Business Resilience Officer
  
• Contribute to the development and execution of corporate and resilience strategy, and risk decision making process
  
• Establish continuous change management and scenario planning processes.
  
• Understand key business resilience requirements including effective leadership and management capabilities, corporate values systems, and proactive and offensive business postures.

BCM Business Continuity Management for Executives, Management, Disaster Recovery and Business Continuity Coordinators

BRCCI Executive Series Workshop

Workshop Description

This 1-day business continuity management workshop is designed for executives, IT directors and managers, disaster recovery and business continuity staff, or anyone who wants to understand business continuity management. The workshop provides a comprehensive overview of the business continuity management process and step-by-step program management methodology. It is based on industry best practices and guidelines for the seven phases of business continuity program management:

• Phase A: Program Initiation
• Phase B: Program Planning
• Phase C: Program Functional Requirements Analysis
• Phase D: Program Design and Development
• Phase E: Program Implementation and Testing
• Phase F: Program Maintenance
• Phase G: BC Plan Execution
  

The workshop is consistent with international standards, guidelines, and best-practices such as BS 25999, ISO/IEC 17799, and NFPA 1600.

Students will gain an understanding of each program management phase and how to effectively plan, guide, and coordinate tasks and activities within each phase. The phases are presented in a road-map format that enables students to effectively manage disaster recovery and business continuity programs. Specific examples are used throughout the workshop to reinforce business continuity management principles and concepts.

Through this course, students will gain a solid understanding of the methods to address challenges and complexities associated with managing a business continuity program.

Workshop Features

• A comprehensive overview business continuity management life-cycle process.
• A step-by-step program management methodology based on industry standards, guidelines, and best practices such as BS 25999, ISO/IEC 17799, and NFPA 1600
• Student workbook and handouts

Workshop Topics
Upon completion of this workshop, students will be able to

• Initiate, implement, and manage a business continuity program within their organization.
  
• Successfully manage the overall execution of a business continuity plan during a crisis situation.
  
• Avoid typical mistakes that lead to business continuity management program failures.
  
• Establish a business continuity steering committee and continuity program office
  
• Initiate efforts to gain management’s commitment and buy-in to the business continuity program.
  
• Define expected objectives and deliverables for each phase of the business continuity management lifecycle.
  
• Define a business continuity policy
  
• Establish a process to raise corporate-wide business continuity culture
  
• Create and execute a business continuity program project plan
  
• Assess business continuity program budget requirements.
  
• Manage assessments of business continuity risks to their organizations
  
• Manage the Business Impact Analysis (BIA) project
  
• Decide on a business continuity recovery strategy
  
• Establish Service Level Agreements to maintain business continuity
  
• Coordinate the development of the business continuity plan
  
• Manage testing of the business continuity plan
  
• Develop and implement a business continuity training and awareness plan